I just got off the phone with a representative from Office of the President-Intuit.  He states that no software is currently printing Alabama returns.  We know this is incorrect.

He was very polite and said he appreciated "the problem".  Now for the bottom line.  The problem has been elevated and ProSeries hopes to correct the issue in an update scheduled for 2/17.  This however is not written in stone.  We apparently cannot print even with watermarks before that time.

He did comfort me by saying Alabama is not the only state with a problem.  Three weeks into filing season is totally unacceptable.  I don't see anything we can do other than to switch now to another program, or just wait.  I have promised not to call them again as my blood pressure is bad enough without their corporate (expletive deleted).