I spoke to tech support for 5.5 hours including Tier 2 support.  Tier 2 even lied to me and told me it worked on their computers so must be my program.  They told me to uninstall the program and reinstall.  Still didn't work.  And then I spoke with a Supervisor.  Another 1/2 hour later the Supervisor told me it's not supported.  I think it's ridiculous also but I have no choice but to post it here and hope the tech guys figure it out.