"There is a disconnect between the programmers and technical support with this company."

Which does not go through the peer user community, which is what you have here. And the iRS still has the form in Draft, so until the IRS releases it, there is not much anyone else can do. The -F doesn't even show in the Released list; the -B, -C and -D all have Sept 2021 updates not yet released for the tax year. People just don't notice that the other Dashes are not finalized, either. The -F is not the only form not ready.