Not sure if this is your answer but there was a Windows 10 update that created a huge Xerox problem last fall. It still is causing my system to crash and I DON'T HAVE a Xerox printer. My computer guy said Win10 update downloaded a Xerox driver that is creating a problem. His suggestion was to delete all Xerox references in your system and then reinstall the Xerox printer. I cant since I don't have one.
