I have been having issues printing and e-filing returns since Monday. When trying to print, I get a message that says I have zero returns remaining out of 200 and in order to proceed, I have to pay per return. The software has been paid in full since October and I have filed zero returns. 

I have spent countless hours on the telephone with ProSeries and waiting for ProSeries to return my calls and still don't have a resolution to my problem! To say that I am frustrated is an understatement! Is anyone else having this problem? Does anyone have a solution? ProSeries customer service is getting worse each year. The amount of lost time I've incurred this week alone is really making me rethink my decision to stick with ProSeries. Currently, I cannot recommend them to anyone!