hankinstax
Level 5

After a long but courteous telephone discussion late yesterday with the "Office of the President-Intuit" I can now report the lacking of any type of functionality within ProSeries as it relates to Alabama and other states returns is within the program and not your individual computers.  It remains possible that the AL issue could be fixed with an update on 2/3/22.  It is interesting to note that the red banners saying forms are available for printing and that there is an "update available" have been removed.  I know this was the way the "Office of the President-Intuit" confirmed I was telling them the truth.  While the banner has been removed, you will immediately find the form will still not print with the message "not final".  The intuit rep was forthright and voiced his concerns but it must be noted he is not part of the programming team that has served us badly.  I was assured by the rep he would "elevate" the problem again.  I'm monitoring this closely and will keep you posted.  We paid premium price and deserve a premium program.