Thank you IronMan.

i already did it, but it didn’t work. It seems is happening because in 2020 the repayment was suspended, so it is bug that is affecting those clients’ data.

I don’t believe  it is just happening to me, because I guess most of Proseries’ users transfer data from prior years.

I contacted Proseries’ costumer services, but they did not figured out how to fix it. I hope it could be fix with the next update.