Hello AVG users,

Please be aware that there is an automatic setting in AVG AntiVirus's Ransomware Protection feature that may interfere with the operation of ProSeries.

To check or modify your settings,

1. open AVG AntiVirus, and click the Computer tile

2. Click Open above Ransomware protection

Verify that the protected folder list does NOT list any ProSeries directories, ie C:\ProWin21, or any  subdirectories.

If you do see ProSeries directories listed,

1. click the X icon next to each listing

2. Save your settings

For additional details specific to AVG AntiVirus, please take a look at their support page, under "Which folders does Ransomware Protection secure?".