Dude, chill with this. These people are just looking for an answer that is obscured within the many deficiencies of the IRS. Unable to find the answer, they are trying everything they can.

I've been a Lacerte license holder every year since 1990 and I stumbled across this thread looking for the exact same answers as the orignal poster. In my efforts to add an employee as a delegated user to my IRS e-services, the we ran into the same problem because the employee is completely debt free.

Finding IRS related answers is very, very difficult. No need to berate anyone looking for answers.