harold
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12-06-2019
05:29 PM
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I have tried a forced reinstall and changing printers, both of which the knowledgebase has indicated have fixed this problem in earlier versions.
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George4Tacks
Level 15
12-06-2019
05:29 PM
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Try https://accountants-community.intuit.com/articles/1606995-uninstall-rename-and-reinstall-lacerte
Answers are easy. Questions are hard!
harold
Level 2
12-06-2019
05:29 PM
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Followed the steps but did not fix problem
harold
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12-06-2019
05:29 PM
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I followed all the steps in the referenced link but after reinstall the problem persists. Again, only on one computer, all others work fine.
Employee
12-06-2019
05:29 PM
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Because you mention this only occurring on one machine what is different on this setup (ie a Windows updated version unlike the other machines, different AntiVirus or Firewall settings, etc.) that would be where I would advise to start because something is environmentally different than the others.