ZACHOCALL
Level 2
12-07-2019
08:29 AM
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@George4Tacks I did call support, the problem is that Lacerte has recently changed the ports and IP addresses it uses to communicate to a much wider range of addresses. Lacerte has failed to updated it's Configuration settings within Knowledge Base article : https://accountants-community.intuit.com/articles/1861054-firewall-and-anti-virus-software-configura...
Sad to lose a full work day to this but I am glad we have resolved it. We had to check the firewall logs to see what new addresses were being used and add them to our safe list withing the firewall.
Sad to lose a full work day to this but I am glad we have resolved it. We had to check the firewall logs to see what new addresses were being used and add them to our safe list withing the firewall.