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I am trying to use popout forms option to open the forms in another separate window. It opens up but nothing loads in it. The same works perfectly fine when I click on Diagnostics window.
Need help on how to go about fixing it.
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Switch to a different client, then back to the one you want to work on - try again.
OR
Close the program, re-open it - try again.
It can be temperamental.
(Pro tip... open up a different year of Lacerte FIRST, before closing 2025. THEN you don't have to get the friggin' code again)
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Hi @nightlife_av Here is a support article with troubleshooting options that might help you out: Lacerte pop-up window opens off screen. If you need more assistance, please connect Lacerte Support as they can remote in and take a closer look.
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The OP is asking about the 'forms' pop-out, not the issue with a window opening off-screen.
This option allows viewing of the actual forms and the impact of any changes made while doing data entry.
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Hi @abctax55 Thank you for the clarification. I missed your comment. Thanks for the suggested troubleshooting steps! @nightlife_av if you are still having issues, please reach out to support.
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I ran Reset Display from ToolHub so all good for now.