DBScott
Level 1
a month ago
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New user is not getting invite email with numerous attempts being made. Users email is working flawlessly, accepts email from everyone including Intuit.
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sjrcpa
Level 15
a month ago
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I assume this is a Link issue?
Has client checked their Spam/Junk folder?
The more I know the more I don’t know.
DBScott
Level 1
a month ago
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Yes, we have checked all folders.
Moderator
3 weeks ago
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Hi @DBScott Welcome to the Community and thanks for posting. Here is a support articler that may help with this:
Common Errors using Intuit Link in Lacerte
If you need further assistance with this we recommend reaching out to Lacerte Support.
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