null
Level 1

I've moved a user from a local user account to a domain account on the same computer. When logging into Lacerte, no customers are listed. What do I need to do to get the customers listed again?

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sjrcpa
Level 15
null
Level 1

Anyone have any information how to resolve this issue? It appears the Data Path is the same (C:\Lacerte\24Tax\FData) on both profiles.

 

Thank you

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Kathi_at_Intuit
Moderator
Moderator

Hi @null thanks for stopping by the community and posting. We'd recommend taking a look at this support article as it might help resolve the issue:

Clients appear to be missing from the clients tab in Lacerte

If the support article doesn't help then we'd recommend contacting Lacerte support if you haven't done so already. 

We look forward to your continued contributions to the community. 

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null
Level 1

This ticket can be closed. It ended up being a client type setting.

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