pamdory
Level 8

Have any of you had Lacerte disappear on screen? It shows that 2024 is open in the task bar and in the Task Manager.  I can open 2023 and it displays normally.

So far I've:

Closed all applications and powered down and back up

Run WebSetup/force from the Tool Hub and restarted

Checked the Tool Hub for another fix.  It looks like the Reset Display could work, but when I try to run it for Lacerte and go to select a tax year there are no years to click on. The same thing happens when I click on the Component Repair.

I'm working on a new Windows 11 workstation computer that has been working great with Lacerte for three weeks now.

If anybody has any helpful ideas, I would appreciate it.

 

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