George4Tacks
Level 15
11-18-2024
08:32 AM
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This is from @PhoebeRoberts in another forum for another year, but it MAY apply.
I have a solution! If you call the regular support line, and flummox them sufficiently, they transfer you to someone who knows how to fix weird stuff!
The solution was:
- Close 2018 Lacerte
- Search your computer (for me, both local drive and server) for everything called PREP.18, and rename them with distinctive names.
- Download a new 2018 PREP file from MyAccount (not the in-program update PREP file option)
- Paste that new PREP file into the Options folder on either the local drive or the server until 2018 Lacerte will re-open without an error message
- Voila, no need to REP 2018 files anymore, they are free forever, bwahaha!
Took me about 30 minutes with support, but totally painless once I knew what the plan was.
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Substitute you yea for 2018
The bunus is that these years now have no REP fees.
Answers are easy. Questions are hard!
