"and the talked to me about an open bottle of bleach"

That must be the bottle I used to purge my eyes of most of the text here. Sheesh. Sorry I left it a mess, but my brain hurt after trying to read all the new input. None of it really helped us know if you tried anything we suggested.

"What's Intuit's excuse?"

Well, you'll need to ask them.

"Dude I'm talking professionals only here."

That's right; peer users volunteering to help each other here.