HiTechTax
Level 2

Entered HI Tax ID that was provided by the state of HI for a partnership.

The number is in the format:

PT-XXX-XXX-XXX-XX

Yet, a critical e-file diagnostic is generated, "Hawaii tax identification number is invalid.  The tax ID number starts with a two letter text prefix representing the tax type, and then a twelve digit number. (ref. #52458)

I entered the number with and without the dashes, and numerous other ways and could not clear the critical diagnostic.

Contacted support and was told to Disable e-file Error, under e-file Support Tools.