Laurel Yergler
Level 1
06-28-2021
04:47 PM
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Employee
06-29-2021
01:34 PM
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1 hour of no use time before Lacerte requires log in.
apagliarulo
Level 1
02-16-2022
02:50 PM
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Is there a way to edit this time? or is the default 1 hour? Thank you
Level 11
02-16-2022
02:58 PM
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You get an hour, regardless of your desires, at this point.
There's a planned update at some point to extend that to 12 hours for people who have enabled two-factor authentication.
apagliarulo
Level 1
02-17-2022
08:37 AM
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Thank you. 12 hours would be ideal.
jerry
Level 7
10-13-2022
01:02 PM
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Has Lacerte changed the timeout to a fixed time, rather than inactivity?
Last night I was changing from one screen to another for the same client, and it logged me out!
Previously, for the last few months I've observed that they don't seem to allow inactivity ticklers like caffeine any more.