Hey Intuit,

We are your customers and you owe us an explanation.

Intuit to pay $141 mln to settle TurboTax deception claims | Reuters

It's difficult, when I really think about it, for me to have hired an unethical company for a valuable and important and necessary software my company uses. Before I leave, I think it best and fair that you have a chance to explain your role in this matter.

Intuit, your competitors offer very good products.  CCH ProSystem, UltraTax CS, Drake, CCH Axcess, ATX are options for me.  

Intuit, What do you want to say to us?

@IntuitAlicia Would you help us get this message to management?

P.S."In afternoon trading, Intuit shares were down $8.47, or 2%, at $422.37."  These are your customers talking.

P.S.S.  AICPA is asking for my opinion. Intuit, you should be very worried.  "To help tax professionals assess which tax preparation software package is best for them, we are conducting our annual tax software survey. If you prepared tax returns this year for clients, please take a few minutes to rate the software you used by following the link below.  Look for reports on the survey results in upcoming issues of The Tax Adviser and the Journal of Accountancy."