MargiM
Level 1
03-21-2022
10:24 PM
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This has been happening all day. I called 2x and all they can say is they are working on it. Both desktops and cloud customers are impacted so they know it has to do with the latest release. So frustrating! I suggested communicating to all users and post updates, so we don't waste more time calling. I have yet to receive an update. We pay way too much money to have this software not working. The software should be tested before any update is posted. Why are customers not more upset? There is nothing on twitter or social media. I think this is kind of a big deal. Losing one day during this critical time is costing me a ton.