pamdory
Level 8
03-30-2021
09:14 AM
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Hmmm, I updated and have not had a problem with the pdf printer. My pdf printing as of yesterday and today is working. Generally the first thing I do in the morning is check for updates and install any available.
I have been getting an error message when I print, referring me use the Lacerte Toosl Hub > Program > WebSetup/force . This error doesn't interfere with the actual printing, paper & pdf. But I take it as a hint that there is likely a compatibility problem between versions of Lacerte & Windows 10. So this morning I ran the tool in the hub and then did a restart of my computer.
I printed a tax return, paper & pdf and all is well. And I didn't get the error message.