@George4Tacks 

"same call?" is probably the funniest thing I've seen all day!

@Art Leonard 

You keep posting to your Peer users here on the internet community. There is no "you" here except You, and all the rest of the peer users. This is not Tech Support or Customer Support. It's your peer users, who volunteer to be helpful. You won't have to be on hold on the phone while waiting for one of your peer users to see your issue and try to help. That's why you were prompted last month to ask your question here, to see if someone else who is in your peer community might be able to help with your issue.