EasyAcct sign in

[Jim B2]

So I downloaded the software.  Opened it up, got the sign on screen and it sent me a code on my phone, then it said "In order to use Intuit Link & eSignature, you need to set up your online account-it takes less than a minute!"  So I hit "OK" and then it lists my company name and then I hit "Add and Connect"  and then it says "Unable to validate you online credentials"  (please try again later).  So is there just a temporary issue with them, or do I have something wrong?

[IRonMaN]

You say EasyAcct and then mentioned Link and esignature.  What softwares did you actually purchase?

[Jim B2]

Easy Acct Professional (2024/2025)   Same one I've used for what seems like 30 years.  The "Intuit Link and eSignature threw me as well. But I kept following the "prompts"

[IRonMaN]

Are you able to open your EasyAcct program?

[Jim B2]

Well I hit the "Desktop Icon" like I have always done and it shows the usual "EasyAcct Write-Up" intro and shows the 2024/2025 version. It then goes to the new Intuit "Sign-in".  I enter my password, it sends me a code, but I never get to the screen with all of my companies.

[IRonMaN]

If rebooting your computer doesn't help, you have a couple of options.  

1.  Call support.

2.  Uninstall and reinstall the program, but make sure you have a reliable backup of your client files before you do so.

There aren't many EasyAcct users hanging around this place so you could be waiting a long time before an Easy Acct user comes along with a better answer for you.

[Jim B2]

Thanks so much.

[IRonMaN]

You betcha!

[austin4488]

Jim B2,

We have the exact same issue for all of our staff. This is the first year Easy/IRS have requested credentials to login. Hopefully they remove the requirement in the near future.