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Commitments made but not carried out, fullfilled, executed, or completed...

ctia7911
New Member

It's been several days sine Yasmine said someone would contact me from Intuit about the software's failure to accurately post billing rates, etc. to client invoices ...  She too, said she'd follow up with me and I haven't heard from her either...  So here's my question - why is it these commitments are "promised" and then never adhered to for one, and then in addition to this, how is it there is no check system in place from the "higher-ups" to insure these commitmments are being adhered to...   Just me wondering if this is what it's like when the buyer/seller pyramid gets flipped around...  Customer service seems to have taken a 180 since COVID and that disturbs me very, very much...  Thank you...

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