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Taxpayer instructions for opening the E-Organizer sent by the preparer

by Intuit Updated 6 days ago

Follow these steps to open an E-Organizer sent from a tax preparer:

  1. Click on the link provided in the e-mail from Tax Organizer Administrator .
    • If the link doesn't work, copy and paste the entire URL into your web browser.
    • The link provided in this e-mail is not an embedded executable file (.exe), but a link to a secure server where you are downloading the executable file. This is a very secure process and has passed very rigorous security reviews.
  2. Click Save.
  3. Save the EOrg2024.exe file to your Desktop.
  4. Double-click on the EOrg2024 file located on your Desktop.
  5. Enter your Password.
    • The password will typically be your 5-digit zip code + the last 4 digits of your SSN.
    • If you file jointly with your spouse, it may use the last 4 digits of your spouse's SSN based on how the preparer entered your information.
  6. Click Continue.

What if the taxpayer is not on a Windows computer?

Just like Lacerte, the E-Organizer doesn't support non-windows computers. If your taxpayer is is using an Apple/Android tablet, or a MAC/Linux computer, here are some common workarounds:

  • Open the E-Organizer on a PC using a supported Windows operating system. 
    If the user has access to computer running Windows, they can download the E-Organizer with that computer.
    • Caution: Since the E-Organizer contains the taxpayer's information, they should avoid computers that are used by a large number of people.
  • Use a PDF of the paper Organizer. 
    You can send PDF organizers via email.
    • This information can't be directly imported, so you will need to manually enter the information after receiving the organizer back from the taxpayer.
  • Use Intuit Link. 
    Similar to a PDF version of a paper organizer, you can use Intuit Link to send your organizer questions to your clients. This will allow them to complete the organizer electronically and upload their W-2 and other documents for you to access.
    • At this time, Intuit Link doesn't offer the ability to import information into Lacerte, so the data will need to be manually entered.
  • Run Windows emulation software.
    Apple computers typically have built-in Windows emulation such as Parallels Desktop. On other devices, users may be able to use Virtual Machine software, however they may have to purchase a Windows license key.
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