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Why can't I open EasyACCT or Information Return System?
by Intuit• Updated 1 month ago
If you get Run Time Error 429 when trying to open either EasyACCT or Information Return System try the following steps below.
Before you start:
- Open Windows Task Manager.
- Make sure that W32mkde isn't currently running.
- If W32mkde is present, click on it, and then click End task.
- If this process is already running, EasyACCT won't open.
- Make sure that EZACCTW.exe isn't currently running.
- If EZACCTW.exe is present, click on it, and then click End task.
Follow these steps to resolve Run Time Error 429:
- Run in Compatibility mode as the administrator using the steps below:
- Right-click on the EasyACCT or Information Return System icon and select Properties.
- Select the Compatibility tab.
- Select Run as Administrator.
- Click Apply.
- Click OK to open the program.
- Restart your computer.
- Delete your temporary internet files and temp files.
- You may delete temporary internet files and temp files using Disk Cleanup:
- In the search box on the taskbar, type disk cleanup, and select Disk Cleanup from the list of results.
- Select the drive you want to clean up (C:), and then click OK.
- Under Files to delete, uncheck the following if they were automatically selected by default:
- Downloaded program files
- Thumbnail
- While under Files to delete, select only the following file types, if not already selected:
- Temporary internet files
- Temporary files
- Click OK to run Disk Cleanup.
- Check the DPI setting. Recommended scaling size is 100%.
- You may check your DPI settings by doing the following:
- Right-click on your Desktop and select Display settings.
- If you have multiple monitors, you will need to choose one first.
- Under Scale and layout, ensure 100% (Recommended) is selected.
- Right-click on your Desktop and select Display settings.
- If the program still doesn't open:
- Click on the Start button and select Computer.
- Find the C:\Windows directory.
- Search for the EZACCTW.INI (or IRSW2023.INI) file and delete it.
- Turn the UAC down in Windows.
- Control Panel > User Accounts > Change the User Account Control Settings.
- Lower the notification to Never notify.
- In some cases, reinstalling missing and damaged files is necessary:
- Go to C:\EASYW\NETWORK\setup.exe (C:\IRS2023\NETWORK\setup.exe)
- Follow the on-screen prompts, selecting Reinstall all files to restore missing or damaged files.
- Be sure to reboot after any install or update.
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