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How to resolve Lacerte diagnostic ref. 4342

by Intuit Updated 7 months ago

The following critical e-file diagnostic is generating in Intuit Lacerte:

  • e-file: Qualifying dependent #X: The social security number of the qualifying person matches the social security number of another qualifying person.  This is not allowed for electronic filing. (ref. #4342)

Resolving diagnostic ref. 4342:

This diagnostic generates when a Social Security number (SSN) you've entered matches the SSN of another person. To resolve this diagnostic:

  1. Go to Screen 2, Dependents.
    • In the field Social Security #, Make sure each SSN entered is unique.
  2. Go to Screen 33, Dependent Care Credit (2441).
    • Make sure the SSN matches the dependent entered (or selected).
    • Make sure that each dependent is entered only once.
  3. Go to Screen 38, Education Credits / Tuition Deductions.
    1. Make sure the SSN matches the person entered.
    2. Make sure that each student is entered only once.
Lacerte Tax

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