Individual E-file Reject R0000-504-01 Dependents Name and SSN do not Match IRS

The following e-file reject is occurring,

R0000-504-01 - "The dependent social security number and name does not match the name and social number in the IRS database."

Solution:

It is possible that the name(s) of the dependent(s) and/or the SSN are incorrectly entered.

Steps to resolve:

• Please verify that the dependent's name and social security number match as it is shown on their social security cards
• Verify there are no misspellings or transpositions in the spelling of the full name and the SSN.
• Please make any corrections and e-file the return again
• If after verifying you feel this was received in error please contact Social Security Administration at 1-800-722-1213

If this reject continues to occur and cannot be resolved, the return will need to be paper filed.