System requirements for ProSeries, Fixed Asset Manager, and Document Management System
by Intuit•7• Updated 1 week ago
What are the system requirements for ProSeries for tax year 2024?
Below are the recommended and minimum system requirements for tax year 2024. We strongly suggest using the recommended system requirements if you have more than 1,000 client files, if the federal 1040 and all individual states are installed, or if you prepare large, complex returns.
Below are system requirements for 2024 ProSeries Professional, 2024 ProSeries Basic, 2024 Fixed Asset Manager, and Document Management System.
Add-on Components:
- Microsoft .NET Framework 4.8 (Download here)
Standalone system | Recommended | Minimum |
---|---|---|
Computer processor | Intel Core i5 or better, with 2.5 GHz + (or equivalent processor) | 2.0 GHz |
Installed random access memory (RAM) | 8 GB RAM or more | 8 GB RAM Based on continued performance testing, the minimum RAM requirement is 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more. |
Free hard drive space | Solid State (SSD) | Hard Disk Drive (HDD) with at least 4GB available |
Operating system | Windows 10 (64-bit) Windows 11Since Windows 11S and 10S do not support the installation of applications outside of Microsoft's app store, ProSeries use isn't supported by Windows 11S or 10S. | Windows 10 (64-bit) |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory | Any PCL 5E or higher compatible printer with 32 MB of printer memory |
Internet connection | High-speed internet connection (for example, fiber optic or cable) | High-speed internet connection (for example, DSL, cable modem, or satellite) |
Browser | Latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge | A recently updated version of any available web browser is recommended for an optimal experience |
Network system | Recommended | Minimum |
---|---|---|
File Server computer processor | Dedicated File server, 2.0 GHz CPU or faster | 2.0 GHz CPU as a dedicated File server |
File Server installed random access memory (RAM) | 8 GB RAM or more on the file server | 8 GB RAM on the file server |
Operating system for File Server | Windows 10 (64-bit) or 11 Windows Server 2016 Windows Server 2019 Windows Server 2022 | Windows 10 (64-bit) Windows Server 2016 Standard |
Network infrastructure | 100 Mbps connection environment | 54 Mbps connection environment - includes wireless environments |
Additional information:
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems in unsupported environments.
- While some customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use our online or hosted software options instead. See for more information on ProConnect Tax for our online tax product or Tax Software Hosting for ProSeries.
- Network-attached storage (NAS) isn't supported due to the lack of a Microsoft Windows-based operating system.
- Terminal server environments aren't supported.
- For Document Management System (DMS), you'll need a TWAIN-compliant driver.
- Neat scanners (Office Neat, NeatDesk, etc.) aren't compatible with Document Management System and may cause various issues.
Prior-year system requirements
The prior-year system requirements below are for historical record. To maintain current security standards, you'll no longer be able to sign in to prior-year programs on unsupported operating systems. See the current year system requirements above to make sure your computer is still receiving security updates from Microsoft.
Below are system requirements for 2023 ProSeries Professional, 2023 ProSeries Basic, 2023 Fixed Asset Manager, and Document Management System.
Add-on Components:
- Microsoft .NET Framework 4.8 (Download here)
Standalone system | Recommended | Minimum |
---|---|---|
Computer processor | Intel Core i5 or better, with 2.5 GHz + (or equivalent processor) | 2.0 GHz |
Installed random access memory (RAM) | 8 GB RAM or more | 8 GB RAM Based on continued performance testing, the minimum RAM requirement is 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more. |
Free hard drive space | Solid State (SSD) | Hard Disk Drive (HDD) with at least 4GB available |
Operating system | Windows 10 (64-bit) Windows 11Since Windows 11S and 10S do not support the installation of applications outside of Microsoft's app store, ProSeries use isn't supported by Windows 11S or 10S. | Windows 10 (64-bit) |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory | Any PCL 5E or higher compatible printer with 32 MB of printer memory |
Internet connection | High-speed internet connection (for example, fiber optic or cable) | High-speed internet connection (for example, DSL, cable modem, or satellite) |
Browser | Latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge | A recently updated version of any available web browser is recommended for an optimal experience |
Network system | Recommended | Minimum |
---|---|---|
File Server computer processor | Dedicated File server, 2.0 GHz CPU or faster | 2.0 GHz CPU as a dedicated File server |
File Server installed random access memory (RAM) | 8 GB RAM or more on the file server | 8 GB RAM on the file server |
Operating system for File Server | Windows 10 (64-bit) or 11 Windows Server 2016 Windows Server 2019 | Windows 10 (64-bit) Windows Server 2016 Standard Starting in tax year 2023 ProSeries will not support Windows Server 2012 and 2012 R2. See here for more information. |
Network infrastructure | 100 Mbps connection environment | 54 Mbps connection environment - includes wireless environments |
Additional information:
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems in unsupported environments.
- While some customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use our online or hosted software options instead. See for more information on ProConnect Tax for our online tax product or Tax Software Hosting for ProSeries.
- Network-attached storage (NAS) isn't supported due to the lack of a Microsoft Windows-based operating system.
- Terminal server environments aren't supported.
- For Document Management System (DMS), you'll need a TWAIN-compliant driver.
- Neat scanners (Office Neat, NeatDesk, etc.) aren't compatible with Document Management System and may cause various issues.
Below are system requirements for 2022 ProSeries Professional, 2022 ProSeries Basic, 2022 Fixed Asset Manager, and Document Management System.
Add-on Components:
- Microsoft .NET Framework 4.8 (Download here)
Standalone system | Recommended | Minimum |
---|---|---|
Computer processor | Intel Core i5 or better, with 2.5 GHz + (or equivalent processor) | 2.0 GHz |
Installed random access memory (RAM) | 8 GB RAM or more | 8 GB RAM Based on continued performance testing, the minimum RAM requirement is 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more. |
Free hard drive space | Solid State (SSD) | Hard Disk Drive (HDD) with at least 4GB available |
Operating system | Windows 10 (64-bit) Windows 11Since Windows 11S and 10S do not support the installation of applications outside of Microsoft's app store, ProSeries use isn't supported by Windows 11S or 10S. | Windows 10 (64-bit) *Windows 8.1 will no longer be a supported operating system for ProSeries 2022. Windows 8.1 will reach the end of support by Microsoft on January 10, 2023. See here for more information. |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory | Any PCL 5E or higher compatible printer with 32 MB of printer memory |
Internet connection | High-speed internet connection (for example, fiber optic or cable) | High-speed internet connection (for example, DSL, cable modem, or satellite) |
Browser | Latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge | A recently updated version of any available web browser is recommended for an optimal experience |
Network system | Recommended | Minimum |
---|---|---|
File Server computer processor | Dedicated File server, 2.0 GHz CPU or faster | 2.0 GHz CPU as a dedicated File server |
File Server installed random access memory (RAM) | 8 GB RAM or more on the file server | 8 GB RAM on the file server |
Operating system for File Server | Windows 10 (64-bit) or 11 Windows Server 2016 | Windows 10 (64-bit) Windows Server 2012 Standard For tax year 2022 ProSeries will still support Windows Server 2012, however Microsoft will end support for Server 2012 on October 10, 2023. ProSeries 2023 will not be supported on Server 2012. See here for more information. |
Network infrastructure | 100 Mbps connection environment | 54 Mbps connection environment - includes wireless environments |
What are the system requirements for ProSeries for tax year 2021?
Below are the recommended and minimum system requirements for tax year 2021. We strongly suggest using the recommended system requirements if you have more than 1,000 client files, if the federal 1040 and all individual states are installed, or if you prepare large, complex returns.
Below are system requirements for 2021 ProSeries Professional, 2021 ProSeries Basic, 2021 Fixed Asset Manager, and Document Management System.
Add-on Components:
- Microsoft .NET Framework 4.8 (Download here)
Standalone system | Recommended | Minimum |
---|---|---|
Computer processor | Intel Core i5 or better, with 2.5 GHz + (or equivalent processor) | 2.0 GHz |
Installed random access memory (RAM) | 8 GB RAM or more | 8 GB RAM Based on continued performance testing, the minimum RAM requirement is 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more. |
Free hard drive space | Solid State (SSD) | Hard Disk Drive (HDD) with at least 4GB available |
Operating system | Windows 10 (64-bit) Windows 11Since Windows 10S doesn't support the installation of applications outside of Microsoft's app store, ProSeries use isn't supported by Windows 10S. | Windows 8.1 (64-bit) |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory | Any PCL 5E or higher compatible printer with 32 MB of printer memory |
Internet connection | High-speed internet connection (for example, fiber optic or cable) | High-speed internet connection (for example, DSL, cable modem, or satellite) |
Browser | Latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge | A recently updated version of any available web browser is recommended for an optimal experience |
Network system | Recommended | Minimum |
---|---|---|
File Server computer processor | Dedicated File server, 2.0 GHz CPU or faster | 2.0 GHz CPU as a dedicated File server |
File Server installed random access memory (RAM) | 8 GB RAM or more on the file server | 8 GB RAM on the file server |
Operating system for File Server | Windows 10 (64-bit) or 11 Windows Server 2016 | Windows 8.1 (64-bit) Windows Server 2012 Standard |
Network infrastructure | 100 Mbps connection environment | 54 Mbps connection environment - includes wireless environments |
Additional information:
- DVD-ROM Required if installing from DVD but not required if installing from a download
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems in unsupported environments in tax year 2021 or prior tax years.
- While some customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use our online or hosted software options instead. See for more information on ProConnect Tax for our online tax product or Tax Software Hosting for ProSeries.
- Network-attached storage (NAS) isn't supported due to the lack of a Microsoft Windows-based operating system.
- Terminal server environments aren't supported.
- For Document Management System (DMS), you'll need a TWAIN-compliant driver.
- Neat scanners (Office Neat, NeatDesk, etc.) aren't compatible with Document Management System and may cause various issues.
Below are the Recommended and Minimum system requirements for tax year 2020. We strongly suggest using the Recommended system requirements if you have more than 1,000 client files, the federal 1040 and all individual states are installed, or you prepare large, complex returns.
Add-on components:
- Microsoft .NET Framework 4.8 (Download here)
Standalone system | Recommended | Minimum |
---|---|---|
Computer processor | Intel Core i5 or better, with 2.5 GHz + (or equivalent processor) | 2.0 GHz |
Installed random access memory (RAM) | 8 GB RAM or more | 8 GB RAM Based on continued performance testing, we have increased our minimum RAM requirement to 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more. |
Free hard drive space | Solid State (SSD) | Hard Disk Drive (HDD) with at least 4GB available |
Operating system | Windows 10 (64-bit) Since Windows 10S does not support the installation of applications outside of Microsoft's app store, ProSeries use is not supported by Windows 10S. | Windows 8.1 (64-bit) |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory | Any PCL 5E or higher compatible printer with 32 MB of printer memory |
Internet connection | High-speed internet connection (for example, fiber optic or cable) | High-speed internet connection (for example, DSL, cable modem, or satellite) |
Browser | Internet Explorer 11.0 | Internet Explorer 11.0 or later |
Network system | Recommended | Minimum |
---|---|---|
File Server computer processor | Dedicated File server, 2.0 GHz CPU or faster | 2.0 GHz CPU as a dedicated File server |
File Server Installed random access memory (RAM) | 8 GB RAM or more on the file server | 8 GB RAM on the file server |
Operating system for File Server | Windows 10 (64-bit) Windows Server 2012 Standard Windows Server 2016 | Windows 8.1 (64-bit) |
Network infrastructure | 100 Mbps connection environment | 54 Mbps connection environment - includes wireless environments |
Additional information:
- DVD-ROM required if installing from DVD but not required if installing from download
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2020, or prior tax years.
- While some customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use our online or hosted software options instead. See for more information on ProConnect Tax for our online tax product or Tax Software Hosting for ProSeries.
- Network-attached storage (NAS) isn't supported due to the lack of Microsoft Windows-based Operating System.
- Terminal server environments aren't supported.
What's new for 2019
- ProSeries will follow a similar schedule as Microsoft and will end support for Windows 7 in tax year 2019.
- ProSeries will only support 64-bit operating systems and processors in tax year 2019.
- ProSeries will partner with Right Networks to begin supporting a Cloud (Hosted) environment. Refer to this link for more information.
Standalone system | Recommended | Minimum |
---|---|---|
Computer processor | Intel Core i5 or better, with 2.5 GHz + (or equivalent processor) | 2.0 GHz |
Installed random access memory (RAM) | 8 GB RAM or more | 8 GB RAM
Based on continued performance testing, we have increased our minimum RAM requirement to 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more. |
Free hard drive space | Solid State (SSD) | Hard Disk Drive (HDD) with at least 4GB available |
Operating system | Windows 10 (64-bit)
Since Windows 10S does not support the installation of applications outside of Microsoft's app store, ProSeries use is not supported by Windows 10S. | Windows 8.1 (64-bit) |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory | Any PCL 5E or higher compatible printer with 32 MB of printer memory |
Internet connection | High-speed internet connection (for example, fiber optic or cable) | High-speed internet connection (for example, DSL, cable modem or satellite) |
Browser | Internet Explorer 11.0 | Internet Explorer 11.0 or later |
Network system | Recommended | Minimum |
---|---|---|
File server computer processor | Dedicated File server, 2.0 GHz CPU or faster | 2.0 GHz CPU as a dedicated File server |
File server installed random access memory (RAM) | 8 GB RAM or more on the file server | 8 GB RAM on the file server |
Operating system for file server | Windows 10 (64-bit) Windows Server 2012 Standard Windows Server 2016 | Windows 8.1 (64-bit) |
Network infrastructure | 100 Mbps connection environment | 54 Mbps connection environment - includes wireless environments |
Additional information:
- DVD-ROM is required if you're installing the program from a DVD, but not required if installing from download.
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2019, or prior tax years.
- While some customers run ProSeries in a Windows emulation environment (virtual machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may want to use the ProConnect Tax instead of, or in addition to, ProSeries.
- Learn more about ProConnect Tax here.
- Network-attached storage (NAS) isn't supported due to the lack of a Microsoft Windows-based operating system.
- Terminal Server environments aren't supported.
Below are the recommended and minimum system requirements for tax year 2018. We strongly suggest using the recommended system requirements if you have more than 1,000 client files, if the federal 1040 and all individual states are installed, or if you prepare large, complex returns.
Standalone system requirements
Standalone Requirements for 2018 ProSeries, ProSeries Basic Edition, and Fixed Asset Manager.
Computer processor | 2.0 GHz or faster 1 |
Installed random access memory (RAM) | 4 GB RAM or more 2 |
Free hard drive space | 4 GB or more 3 |
Optical drive | 4x DVD-ROM or Higher This requirement only applies if installing from disc instead of download |
Operating system | Windows 7 Service Pack 1 Windows 8.1 4 Windows 10 4 |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory 5 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) An internet connection is required for certain software operations, such as: ProSeries user login authentication (1st time logging in on a computer) ProSeries user password reset Various online features, functions, and add-on products |
Browser | Internet Explorer 11.0 IE 11.0 must be up to date with latest security patches. 7 |
- 64-bit Microsoft Office won't work with certain ProSeries features.
- Intel Core i3 or comparable processor is recommended.
- Visit Microsoft site for RAM requirements for all Windows operating systems..
- If you want to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capability
- ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in touchscreen-based interactions.
- Inkjet printers not recommended, GDI and host-based printers aren't supported, and LPT-connected printers may experience slower printing speeds.
- Internet Explorer must be installed, but doesn't have to be the default browser.
Network file server requirements (if using ProSeries Network Version)
File server computer processor | 2.0 GHz CPU as a dedicated file server 1 |
File server random access memory (RAM) | Minimum of 8GB of RAM |
Operating system for file server | Windows 7 Service Pack 1 Windows 8.1 Windows 10 Windows 2008 Server SP2 2 Windows Server 2012 Standard 2 Windows Server 2016 |
Workstation computer processor | 2.0 GHz or faster 3 |
Workstation random access memory (RAM) | 4 GB RAM or more 4 |
Workstation free hard drive space | 4 GB or more 5,6 |
Optical drive | 4x DVD-ROM or Higher This requirement only applies if installing from disc instead of download |
Workstation operating system | Windows 7 Service Pack 1 Windows 8.1 7 Windows 10 7 |
Printer | See standalone system requirements |
Network infrastructure | 100Mbps+ connection environment 8 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) An internet connection is required for certain software operations, such as: ProSeries user login authentication (1st time logging in on a computer) ProSeries user password reset Various online features, functions, and add-on products |
Browser | Internet Explorer 11.0 IE 11.0 must be up to date with latest security patches. 9 |
- 64-bit Microsoft Office isn't supported with certain ProSeries features.
- For more than 2,000 client files, an Intel Core i5 or comparable multi-core processor is highly recommended.
- For more than 2,000 client files: Windows Server 2008 (Service Pack 2), Server 2012 Standard, or Server 2016.
- Intel Core i3 or comparable processor is recommended.
- Visit the Microsoft site for RAM requirements for all Windows operating systems.
- An additional 1 GB of storage space is recommended for each 2,000 client files.
- If seeking to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capabilities.
- ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
- Due to risk of data corruption, Wi-Fi isn't recommended.
- Internet Explorer must be installed, but doesn't have to be the default browser
Additional information
- 64-bit versions of Microsoft Office are incompatible with certain ProSeries features.
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2017, or prior tax years.
- Some newer high-DPI monitors (4K monitors) may need to disable scaling of high DPI settings? to optimize the display presentation of ProSeries. This Windows setting can be adjusted in the ProSeries shortcut Properties on the Compatibility tab.
- While some customers run ProSeries in a Windows emulation environment (Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the Intuit ProConnect Tax Online instead of or in addition to ProSeries. See for more information on ProConnect Tax Online.
- Network Attached Storage (NAS) isn't supported due to the lack of Microsoft Windows-based Operating System.
- Terminal Servers and cloud (hosted) environments aren't supported.
Standalone requirements
Computer processor | 2.0 GHz or faster 1 |
Installed random access memory (RAM) | 4 GB RAM or more 2 |
Free hard drive space | 4 GB or more 3 |
Optical drive | 4x DVD-ROM or Higher This requirement only applies if installing from disc instead of download |
Operating system | Windows 7 Service Pack 1 Windows 8.1 4 Windows 10 4 Windows display settings 'font size' or 'font scaling' can't be greater than 100% |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory 5 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) An internet connection is required for certain software operations, such as: ProSeries user login authentication (1st time logging in on a computer) ProSeries user password reset Various online features, functions, and add-on products |
Browser | Internet Explorer 11.0 6 |
- Intel Core i3 or comparable processor is recommended.
- Visit the Microsoft support website for RAM requirements for all Windows operating systems.
- If you want to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capabilities.
- ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in touchscreen-based interactions.
- Inkjet printers aren't recommended. GDI and host-based printers aren't supported. LPT-connected printers may experience slower printing speeds.
- Internet Explorer must be installed, but it doesn't have to be the default browser.
Network system requirements
File server computer processor | 2.0 GHz CPU as a dedicated file server 1 |
File server random access memory (RAM) | Minimum of 8GB of RAM |
Operating system for file server | Windows 8.1 Windows 10 Windows 2008 Server 2 Windows Server 2012 Standard 2 Windows Server 2016 Windows display settings 'font size' or 'font scaling' can't be greater than 100% |
Workstation computer processor | 2.0 GHz or faster 3 |
Workstation random access memory (RAM) | 4 GB RAM or more 4 |
Workstation free hard drive space | 4 GB or more 5,6 |
Optical drive | 4x DVD-ROM or Higher This requirement only applies if installing from disc instead of download |
Workstation operating system | Windows 8.1 7 Windows 10 7 |
Printer | See standalone system requirements |
Network infrastructure | 100Mbps+ connection environment 8 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) An internet connection is required for certain software operations, such as: ProSeries user login authentication (1st time logging in on a computer) ProSeries user password reset Various online features, functions, and add-on products |
Browser | Internet Explorer 11.0 9 |
- For more than 2,000 client files, an Intel Core i5 or comparable multi-core processor is highly recommended.
- For more than 2,000 client files: Windows Server 2008 (Service Pack 2), Server 2012 Standard, or Server 2016.
- Intel Core i3 or comparable processor is recommended.
- Visit the Microsoft support website for RAM requirements for all Windows operating systems.
- An additional 1 GB of storage space is recommended for each 2,000 client files.
- If you want to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capabilities.
- ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
- Due to risk of data corruption, Wi-Fi isn't recommended.
- Internet Explorer must be installed, but it doesn't have to be the default browser
Additional important information
- 64-bit versions of MS Office will be incompatible with certain ProSeries features.
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2017, or prior tax years.
- Some newer high-DPI monitors (4K monitors) may need to disable scaling of high DPI settings to optimize the display presentation of ProSeries. This Windows setting can be adjusted in the ProSeries shortcut Properties on the Compatibility tab.
- While some customers run ProSeries in a Windows emulation environment (for example, Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the ProConnect Tax instead of, or in addition to, ProSeries.
- Click here for more information about ProConnect Tax.
- NAS (Network Attached Storage) isn't supported due to the lack of Microsoft Windows-based operating system.
- Terminal Servers and Cloud (hosted) environments aren't supported.
Below are the recommended and minimum system requirements for tax year 2016 ProSeries Professional, ProSeries Basic, and Fixed Asset Manager.
Standalone system requirements
Computer processor | 2.0 GHz or faster |
Installed random access memory (RAM) | 4 GB RAM or more 1 |
Free hard drive space | 4 GB or more |
Operating system | Windows Vista Service Pack 2 2 Windows 7 Service Pack 1 Windows 8/8.1 3 Windows 10 3 Windows display settings 'font size' or 'font scaling' can't be greater than 100%. |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory 4 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) An internet connection is required for certain software operations, such as: New - ProSeries user login authentication (1st time logging in on a computer) ProSeries user password reset Various online features, functions, and add-on products |
Browser | Internet Explorer 11.0 2 & 5 |
- Visit the Microsoft site for RAM requirements for all Windows operating systems.
- Internet Explorer 9 must be installed on Windows Vista. Microsoft will stop supporting Windows Vista on 4/11/17. So, ProSeries won't be supported on Windows Vista after 4/11/17.
- ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in touchscreen-based interactions.
- Inkjet printers aren't recommended, GDI and host-based printers aren't supported, and LPT-connected printers may experience slower printing speeds.
- Internet Explorer must be installed on all supported versions of the Windows OS, but it doesn't have to be the default browser.
Network file server requirements (if using ProSeries Network Version)
File server computer processor | 2.0 GHz CPU as a dedicated file server 1 |
File server random access memory (RAM) | Minimum of 8GB of RAM |
Operating system for file server | Windows 7 Service Pack 1 Windows 8/8.1 Windows 10 Windows 2008 Server 2 Windows Server 2012 Standard 2 Windows display settings 'font size' or 'font scaling' cannot be greater than 100%. |
Workstation computer processor | 2.0 GHz or faster |
Workstation random access memory (RAM) | 4 GB RAM or more 3 |
Workstation free hard drive space | 4 GB or more4 |
Workstation operating system | Windows Vista Service Pack 2 5 Windows 7 Service Pack 1 Windows 8/8.1 6 Windows 10 6 |
Printer | See standalone system requirements |
Network infrastructure | 100Mbps+ connection environment 7 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) An internet connection is required for certain software operations, such as: New - ProSeries user login authentication (1st time logging in on a computer) ProSeries user password reset Various online features, functions, and add-on products |
Browser | Internet Explorer 11.0 5 & 8 |
Additional information
- Internet Explorer 9 must be installed for Windows Vista. Microsoft will stop supporting Windows Vista on 4/11/17. So, ProSeries won't be supported on Windows Vista after 4/11/17.
- 64-bit versions of MS Office will be incompatible with certain ProSeries features.
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2016, or prior tax years.
- While some customers run ProSeries in a Windows emulation environment (Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the Intuit ProConnect Tax Online instead of or in addition to ProSeries. See for more information on ProConnect Tax Online.
- Network Attached Storage (NAS) isn't supported due to the lack of Microsoft Windows-based Operating System.
- Terminal Servers and cloud (hosted) environments aren't supported.
Standalone system requirements
Computer processor | 2.0 GHz or faster |
Installed random access memory (RAM) | 4 GB RAM or more 1 |
Free hard drive space | 4 GB or more |
Operating system | Windows Vista Service Pack 2 2 Windows 7 Service Pack 1 Windows 8/8.1 3 Windows 10 3 |
Printer | Any PCL 5E or higher compatible printer with 32 MB of printer memory 4 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) |
Browser | Internet Explorer 11.0 5 |
Important information & disclaimers:
- Visit the Microsoft site for RAM requirements for all Windows operating systems.
- Microsoft will stop supporting Windows Vista on 4/11/17. Because of this, ProSeries won't be supported on Windows Vista after 4/11/17.
- ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
- Inkjet printers aren't recommended, GDI and host-based printers aren't supported, and LPT-connected printers may experience slower printing speeds.
- Internet Explorer must be installed on all supported versions of the Windows OS, but doesn't have to be the default browser.
Network system requirements
File Server computer processor | 2.0 GHz CPU as a dedicated file server 1 |
File Server random access memory (RAM) | Minimum of 8GB of RAM |
Operating system for File Server | Windows 7 Service Pack 1 Windows 8/8.1 Windows 10 Windows 2008 Server 2 Windows Server 2012 Standard 2 |
Workstation computer processor | 2.0 GHz or faster |
Workstation random access memory (RAM) | 4 GB RAM or more 3 |
Workstation free hard drive space | 4 GB or more4 |
Operating system for workstation | Windows Vista Service Pack 2 5 Windows 7 Service Pack 1 Windows 8/8.1 6 Windows 10 6 |
Printer | See stand-alone system requirements |
Network infrastructure | 100Mbps+ connection environment 7 |
Internet connection | High-speed internet connection (for example, fiber optic or cable) |
Browser | Internet Explorer 11.0 8 |
Important information & disclaimers:
- For more than 2,000 client files, 3.0 GHz or Multi-Core processors are highly recommended. For more than 2,000 client files: Windows Server 2008 (Service Pack 1) or Server 2012 Standard.
- Visit the Microsoft site for RAM requirements for all Windows operating systems.
- An additional 1 GB of storage space is recommended for each 2,000 client files.
- Microsoft will stop supporting Windows Vista on 4/11/17. Because of this, ProSeries won't be supported on Windows Vista after 4/11/17.
- ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
- Due to risk of data corruption, Wi-Fi isn't recommended.
- Internet Explorer must be installed on all supported versions of the Windows OS, but it doesn't have to be the default browser.
Important information:
- Intuit ProConnect products no longer support the Microsoft Windows XP operating system. Windows XP computers will need to upgrade to a currently supported operating system.
- The 64-bit version of MS Office will be incompatible with certain ProSeries features.
- We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2015.
- While some Customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the ProConnect Tax instead of or in addition to ProSeries. See more information on ProConnect Tax.
- Network-attached storage (NAS) isn't supported due to the lack of Microsoft Windows-based operating system.
- Terminal servers and cloud (hosted) environments aren't supported.
- Installing and upgrading to Microsoft .NET 4.8 in Lacerte or ProSeries
- Tips to keep your computer running smooth for tax season
- Visit the Microsoft support website for RAM requirements for Windows operating systems.
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