Troubleshooting Lacerte error - The file being printed is already in PDF format
by Intuit• Updated 5 months ago
When printing PDF files in Lacerte, the program generates the following error message:
- The file being printed is already in PDF format. The print conversion will stop.
This issue occurs on 64bit operating systems when a 32bit program (usually Adobe Acrobat Reader) has a PDF file open and has focus in Windows while Lacerte is printing files to PDF.
Before you start:
Follow these steps to resolve the error:
- Close all programs on your computer.
- Hold down the Windows key+R on your keyboard to open the Run prompt.
- Type Regedit in the Open: field and click OK.
- Browse to the following location:
- HKEY_CURRENT_CONFIG\Software\Lacerte Tax PDF 4.0
- In the right pane, move your mouse to an open space and right-click.
- In the new menu that appears, click on String Value.
- Name the string value PrintDisabled and hit Enter.
- Close out of the Registry Editor.
- Reopen Lacerte.
- Now, when another program has focus on a PDF file while Lacerte is printing to PDF, the error won't occur.