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Troubleshooting Lacerte error - The file being printed is already in PDF format

by Intuit• Updated 5 months ago

When printing PDF files in Lacerte, the program generates the following error message:

  • The file being printed is already in PDF format. The print conversion will stop.

This issue occurs on 64bit operating systems when a 32bit program (usually Adobe Acrobat Reader) has a PDF file open and has focus in Windows while Lacerte is printing files to PDF.

Before you start:

Follow these steps to resolve the error:

  1. Close all programs on your computer.
  2. Hold down the Windows key+R on your keyboard to open the Run prompt.
  3. Type Regedit in the Open: field and click OK.
  4. Browse to the following location:
    • HKEY_CURRENT_CONFIG\Software\Lacerte Tax PDF 4.0
  5. In the right pane, move your mouse to an open space and right-click.
  6. In the new menu that appears, click on String Value.
  7. Name the string value PrintDisabled and hit Enter.
  8. Close out of the Registry Editor.
  9. Reopen Lacerte.
    • Now, when another program has focus on a PDF file while Lacerte is printing to PDF, the error won't occur.
Lacerte Tax