Understanding the REP Re-Connect Fee and Unpaid Balance Fee (UBF) in Lacerte
by Intuit• Updated 4 months ago
REP Re-Connect Fee
Accounts that haven't submitted payment on their REP (Remote Entry Processing) account within 2 consecutive billing cycles or have gone 6–8 weeks with no payment, could be locked. Locked accounts are charged a REP Re-Connect Fee (EULA Section 9.1) once the balance is paid.
The $50 reconnect fee will be applied to your account on the last day of the statement period. This fee isn't normally waived, but it can be reviewed by customer support on a case-by-case basis.
Refer to this article for instructions on contacting Lacerte support.
Unpaid Balance Fee
Lacerte customers who haven't paid their REP balance within 45 days of the statement end date will incur an Unpaid Balance Fee (UBF). These fees will appear on your REP statement based on the previous month's unpaid statement balance and will continue each month after that for any unpaid balance due.
The UBF is calculated based on 45 days from the statement end date if payment is not made in that payment cycle. This fee will be calculated on the 46th day, but will not be posted until the last day of the statement period.
The calculation is as follows:
UBF = (45 days/365) * .05 * (balance due)
Some states may require us to charge sales tax on REP, UBF, and Re-Connect Fees since it's considered gross receipts related to the sale of software programs for taxable items.
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