What to do if you are locked out of your Intuit account

If you received a message saying your account was temporarily locked, that lock will automatically expire in 15 minutes after your last login attempt. Once the lock has expired, you can then use the If you've forgotten your user ID or password steps on the tax product sign in screen to continue. If you continue to have trouble, contact us.

If you need help to recover your user ID or reset your password, please see the steps in the this link