![ProConnect Help](https://uxfabric.intuitcdn.net/web-app/sh-exp-pcg-app-experience/pcg_ohh_icon.2bb472dd.png)
How to resolve Lacerte opening error Access Violation WyyTAX.EXE
by Intuit• Updated 1 year ago
This article explains how to resolve the following network error when opening Lacerte:
2.4 access violation2.5 access violation 00961d5b in w ??tax.exe (?? stands for the tax year)
then
???? lacerte tax for windows has encountered a problem and needs to close
To resolve this error:
- Rename PROFXO and PROFLOG files from the OPTION?? Directory
- Clear out the urn folder in the OPTION?? folder for the system file path
- Attempt to launch the program again
If the issue persists, try renaming the .ini file Lacerte uses:
- Close Lacerte.
- On your keyboard, press the Windows key and R to open the Run prompt. Type %appdata% and click OK.
- Open the Lacerte folder.
- Find the file named w??tax.ini (where ?? is the two-digit tax year). The .ini extension may not be displayed.
- Right-click that file and select Rename. Add -old to the end of the file name and hit Enter.
If the above steps do not solve the issue, visit this article.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- How to resolve Lacerte errors "Exception in InitProcessing - Catastrophic Failure" and "Exception Dispatching Message ID: 1127"by Intuit•4• Updated December 01, 2023
- "Error Initializing Config" error message when launching Lacerteby Intuit•5• Updated December 01, 2023
- How to resolve Lacerte diagnostic ref. 4342by Intuit•7• Updated November 20, 2023
- Lacerte shows on taskbar but program window is not visibleby Intuit•7• Updated December 01, 2023
- Lacerte program version 40.0101by Intuit•39• Updated October 23, 2023