ProConnect HelpIntuit HelpIntuit

Resolving diagnostic Ref. 17018, verify bank account information in ProConnect Tax

by Intuit Updated 6 months ago

The following e-file critical diagnostic may generate in ProConnect Tax:

Please verify that the prior year bank account information is correct before applying it to the current year return. (ref. #17018)

How to resolve diagnostic Ref. 17018

  1. From the Input Return tab, go to General Misc.Info/Direct Deposit.
  2. Check the box labeled Bank account information verified.
ProConnect Tax Online