ProConnect HelpIntuit HelpIntuit

How to resolve Lacerte diagnostic Ref. 17018, verify bank account information

SOLVEDby Intuit6Updated November 20, 2023

The following e-file critical diagnostic may generate in Lacerte:

Please verify that the prior year bank account information is correct before applying it to the current year return. (ref. #17018)

How to resolve diagnostic Ref. 17018

To make sure bank account information is correct in tax year 2016 and newer:

  1. Select the Details tab.
  2. Go to Screen 3, Miscellaneous Information/Direct Deposit.
  3. Scroll down to the Direct Deposit of Refund / Electronic Payment section.
  4. Select the box labeled Bank account information verified.

For tax year 2015 and prior:

  1. From the Settings menu, select Options.
  2. Select the Tax Return tab.
  3. Under the Tax Return Options section, select Yes from the option Verify Bank Accounts.

Was this helpful?

You must sign in to vote, reply, or post
Lacerte Tax

Sign in for the best experience

Ask questions, get answers, and join our large community of Intuit Accountants users.

More like this

Dynamic AdsDynamic Ads