How to resolve Lacerte diagnostic Ref. 17018, verify bank account information
by Intuit•8• Updated 3 months ago
The following e-file critical diagnostic may generate in Lacerte:
Please verify that the prior year bank account information is correct before applying it to the current year return. (ref. #17018)
How to resolve diagnostic Ref. 17018 in 2016 or newer:
- Select the Details tab.
- Go to Screen 3, Miscellaneous Information/Direct Deposit.
- Scroll down to the Direct Deposit of Refund / Electronic Payment section.
- Select the box labeled Bank account information verified.
How to resolve diagnostic Ref. 17018 in 2015 or prior:
- From the Settings menu, select Options.
- Select the Tax Return tab.
- Under the Tax Return Options section, select Yes from the option Verify Bank Accounts.
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