This article will help to understand when one of the following errors are received, when emailing a client from Lacerte:
- General MAPI failure.
- An error occurred while attempting to create the email: not supported .
- Either there's no default mail client or the current mail client can't fulfill the messaging request. Run Microsoft Outlook and set it as the default mail client.
- An error occurred while attempting to create the email: general MAPI failure .
These are general error messages caused by configuration issues or anomalies involving MS Outlook, MS Outlook Express, Internet Explorer, and sometimes anti-virus (security) software. Below are some of the more common solutions.