Intuit HelpIntuit
Errors received when emailing a client from Lacerte
by Intuit• Updated 10 months ago
This article will help to understand when one of the following errors are received, when emailing a client from Lacerte:
- General MAPI failure.
- An error occurred while attempting to create the email: not supported [26].
- Either there's no default mail client or the current mail client can't fulfill the messaging request. Run Microsoft Outlook and set it as the default mail client.
- An error occurred while attempting to create the email: general MAPI failure [2].
These are general error messages caused by configuration issues or anomalies involving MS Outlook, MS Outlook Express, Internet Explorer, and sometimes anti-virus (security) software. Below are some of the more common solutions.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- Resolving Lacerte e-file message "Unable to apply acknowledgements for client originally sent..."by Intuit•88•Updated July 16, 2024
- How to contact Lacerte for helpby Intuit•331•Updated 3 weeks ago
- Editing the client letter salutation in Lacerteby Intuit•132•Updated July 16, 2024
- Emailing a Lacerte client file from a web-based email serviceby Intuit•15•Updated August 13, 2024
- Resolving error 12031 when e-filing a tax return in Lacerteby Intuit•13•Updated February 28, 2024