Intuit HelpIntuit
Understanding Lacerte diagnostic ref. 499
by Intuit• Updated 1 year ago
If the following diagnostic is generating in the Individual module when e-filing:
- At least one of the following fields must be present on an e-file return: total income, adjusted gross income, tax on income, total credits, total tax or total payments. (ref.# 499)
You need to have a nonzero amount in one of these fields in order to prevent an e-file rejection. If the taxpayer doesn’t have a nonzero for one of these fields, the return will need to be paper filed.
There may be no income or AGI present in the return because:
- There’s only nontaxable social security income on the return.
- No income has been entered on the return.
- The taxpayer is filing Form 2555, all income is excluded, and no tax payments were made.
- This is essentially a $0 return, so it will have to be paper filed.
- You’re trying to e-file the extension and haven’t entered information for the regular tax return yet.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- How to resolve Lacerte diagnostic ref. 6334 for S corporation unreimbursed expensesby Intuit•38•Updated 1 year ago
- Resolving ProConnect Tax diagnostic Ref. 6334 for S corporation unreimbursed expensesby Intuit•Updated over 1 year ago
- Understanding Lacerte diagnostic ref. 8828by Intuit•Updated 1 year ago
- One of the following fields must be present - Ref. 499 or 15574 in ProConnectby Intuit•2•Updated October 09, 2024