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Addressing the Floating Point Error in Lacerte

by Intuit• Updated 4 months ago

In Lacerte, you may see an error when trying to select a custom filter after you've already deleted a preparer.

To correct the preparer selection and resolve the error message:

  1. From the Settings menu, select Options.
  2. Select the Display tab.
  3. Expand the Client Information section using the + icon.
  4. Within the expanded list, find and add Preparer to the list of display columns by selecting it and then clicking the > icon.
    A computer screen showing a wizard for a computer.
  5. Some Preparers may have no number next to their name.
  6. Open the files that have no number and change the Preparer in Screen 1 to someone else.
  7. Change the Preparer in Screen 1 back to the Preparer that had the issue.
  8. The Preparer Column in the Client List should show a number next to the Preparer now.
  9. Repeat steps 3 -6 for each client that has a preparer with no number in the Preparer Column.
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