How to renew Lacerte for tax year 2024

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Renew online through your account

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If you're having problems, see Resolving sign in problems when signing into My Account.

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1. Access your online renewal through your renewal email or sign in to My Account.
2. If your login is associated with multiple Customer Account Numbers, you'll see a Select an Account screen after logging in.
3. Choose the account you need to renew and click Select.
4. From the My Account Dashboard, select Renew Now to view your renewal quote.
5. Review your Firm Information and Shipping Address, making changes as needed.
   
6. Select Next.

7. Review your Payment Method and Billing Address, or make any necessary changes.
8. Select your Billing Preferences.
9. Select Next.

10. Review your Order Fulfillment and select Download Software or Download Software + CD.
11. Select your Billing Preferences, and then click Next.
12. Review the products in the Order Summary.
    • If you want to change the products ordered, contact Customer Service.
13. Select Complete Checkout to submit your order.
    • Your credit card or bank account will be charged upon order submission. We will send an email confirmation to the email address we have on file.

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Enroll in Auto-Renewal

1. Sign in to My Account.
2. Select Products from the left navigation bar.
3. Click Auto-Renew.

4. Review your payment method and address.
5. Check the box to acknowledge the auto-renewal Terms and Conditions.
6. Select Enroll Now.
   • We'll send you an email notification as a reminder before billing.

How to opt out of Auto-Renewal

If you want to opt out of auto-renewal, follow the steps below.

1. Sign in to My Account
2. Go to Billing ⮕ Auto-renew
3. On the right-hand side, below your payment information, there will be a box that will tell you the current status of your auto-renewal. Select Opt out of auto-renewal to begin the process.

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Learn about the Deferred Payment Option

The Deferred Payment Option lets you pay off the cost of your Lacerte software in manageable installments with a credit or debit card or electronic funds transfer. The steps for opting into deferred payments are here.

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If you need assistance with online renewal, please call our sales team at 800-765-7777.

Related topics

• Understanding Lacerte Fast Path
• Common questions about credit and debit card pre-authorization