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Client Snapshot in Lacerte

by Intuit•17• Updated 3 weeks ago

What is Client Snapshot?

Client Snapshot is a feature in Lacerte that allows you to see key figures without having to leave your workflow, or even your current screen. This will give a way of monitoring your "Big Four" tax figures.

This feature is currently only available in the Individual (1040) module.

Client tax snapshot with refund summary

How do I enable it?

  1. While inside a client's return, on the menubar along the top of the program, go to Tools.
  2. From there, scroll down to and hover over Client Snapshot.
  3. Within the submenu, select Show Client Snapshot.
    • You may also disable Client Snapshot from this submenu by selecting Hide Client Snapshot.
  4. Once enabled, you should see a floating panel with the following info:
    • Client name & ID
    • Federal refund/Balance due
    • State refund/Balance due
    • AGI
    • Taxable income
  5. If needed, you customize the position and size of your Client Snapshot by:
    • Minimize the Client Snapshot.
    • Maximizing the Client Snapshot.
    • Moving the Client Snapshot to anywhere on the screen.
  6. Whenever the system recalculates, the client snapshot will be automatically updated.
    • Since this recalculates the entire return, larger returns may take slightly longer.
    • If you're having trouble, ensure you the setting Enabled. To check, navigate to
      Options > Numeric Detail Input > Automatic Details Save, and if it says Disabled, set it to Enabled.
    • If you leave this at Disabled, the client snapshot will not-auto update.

Once enabled, Client Snapshot will only be visible on client-specific pages such as Details, Forms, Diagnostics, and Analysis. Generic pages such the eSignature, Integrations, Intuit Tax Advisor, or the Client Grid won't have the Client Snapshot.

Lacerte Tax