If you're the primary contact on the account, follow these steps to update the email address on file:
- Sign in to My Account.
- From the top of the screen, select Account ⮕ Firm Name.
- Click the Edit icon to the right of Account details.
- To change your primary email, enter the correct email address into the Email field.
- Make sure that the phone numbers are correct while on this screen, and update them, if necessary.
- Click the Save button.
- The address will show under Firm Details. A confirmation email will also be sent.