Rox, I am not sure that I understand your answer.  PTO IS a subscription based program as we pay based on the credits used.  It's not an unlimited return program like Lacerte, UT, etc.  This is on a similar realm to the pizza shops that now charge a "technology" fee to pay via credit card.  If there isn't sufficient profit already built in to the cost, there are better ways to achieve this without pissing off the customers.

So, adding a "master" user license fee to file returns is NOT an acceptable function.