I agree that Lacerte e-organizers did not work for me so I had been sending clients a copy of the paper organizer in pdf format as well as an Intuit Link. They hate that if they answer a questioin, they have problems going back to change their answer.  A pdf copy of the paper organizer would be the best solution.  Also I hate the Intuit Link's question and answers since I have to use the Snip it took to print and then scan in pdf the answers.  I am thinking of removing the questions and downloading in the Intuit Link the pdf copy of the organizer as well as emailing it password protected to my clients to tell me if there are any yes answers.  This is one of the reasons, I was ready to try other tax return providers this year.