Lacerte Tax Idea Exchange
Submitted by snootsdad on 09-07-2023 08:28 PMIn the individual module, when emailing a client the program picks up the first name of the taxpayer field and starts the email with "Dear" (clients first name).
In all the entity modules (partnership, s-corp, c-corp, trust, fiduciary, estate, exempt org & gift) the email just says "Dear Client". It doesn't pick up any name information from the client information data. When dealing with client with several entities, they don't know which EIN/zip combination to use. If the email would default to the name of the entity in the salutation. It would save the preparers and taxpayers a lot of calls of, which number do I use for the password.
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