Comment
itonewbie
Level 15
‎03-03-2023 10:31 AM - edited ‎03-03-2023 10:55 AM
‎03-03-2023 10:31 AM - edited ‎03-03-2023 10:55 AM
@egrowth_source @ wrote:
That makes some sense. however the only reason we need to change it is when the client can't get to it.

 

That's usually what happens.  Your client should be able to reset the password or if he/she no longer has access to the email address, he/she should contact Intuit in the first instance to try to recover the account somehow.