Hi.  Yes, I can display the license agreement.  I ran the 2019 update repair like someone suggested and I can now get into 2019.  I only have 2020 update, and repair updates. I have tried the 2020 repair updates a few times and nothing changes.   My IT expert son has said that the protax exe file is missing and the app isn't able to launch.  I don't have an app to log into to set up for the year even though it says I've installed 2020.  Hope this makes sense.    Advice?