If a payment was made with an extension, and then the final return has a balance due, an error exists in Proseries as follows;
The program will allow you to select electronic payment of balance due. However, the program will also print a 1040-V. The client letter indicates the balance due will be paid electronically, but also states you must make a payment by check with the 1040-V. You cannot eliminate the 1040-V. When I called support, they told me you would have to make the payment by check. I did not believe the rep knew what they were talking about.
I processed the return indicating payment by direct debit, even though it still produced the 1040-V. The bank did debit the account as instructed.
There is a bug in the software and the 1040-V should be eliminated in this case,and the client letter should be corrected.
I fixed this and am trying to remember exactly how as I am responding from home.
To get rid of this, go to Info Page and uncheck the "file extension electronically" box (it's either that one or "pay extension electronically" box). Then, print your client his copy. You will not get the 1040-V. Once finished, you can recheck the box and save your file.
