For every "accepted" solution, the person that provided a correct answer gets $19.99 off of their cost of software for the next year. Intuit wants to show how well this place works by having "solutions" showing up across the board, so about putting some teeth the process? This place is being used in place of support, so why not pay those folks providing support?
Sure, they will do that ... but then they will remove the ability to "accept" a solution. 🙂
I like that this suggestion section has the tally for all of the suggestions that are new, under review, declined, and implemented. Now it will be much easier to see how useless making suggestions are.
"Now it will be much easier to see how useless making suggestions are."
That's why I made useless suggestions 😆
Just another feel good moment brought to you by Intuit to let all of its users wish upon a star ---------- only to find out that star they are wishing on is Death Star.
I would suggest that confirmed bugs get the same treatment. In the past, I have spent considerable time discovering bugs, demonstrating to the support how to reproduce it, then I do not know where the bug report ended up with, so I support the other idea to have all the known issues published.
I like the idea, but they won't give you discount for the bugs found or answer provided because the very purpose of the this board is to take advantage of us.
They manage the software as if it is a freeware with community support. If they were to manage the software as a commercial software, then they would accept cases, publish known bugs, etc. Please support my idea to let them provide support as a true software company, click <a href="https://proconnect.intuit.com/community/proconnect-tax-idea-exchange/request-a-case-management-tool-...">this link</a> to upvote.
