Why do we bother making suggestions? Lacerte doesn't listen. For example I've suggested for years that they move the "Delete this year, delete next year" options to the top of every screen instead of stashing it in different places on each screen. I don't want to play "where's Waldo?" when I'm doing input.

Another example is in giving us the option of printing the estimated tax schedule in the client letter but not printing coupons. And why do we have to print blank coupons when there may not be an estimated tax payment due for that particular quarter? What a waste of paper!

Sort the charities alphabetically in the input screen? Not a chance. That's too difficult for the programmers to do.

Print the state balance due coupon with the federal balance due coupon with the efile authorization forms? Why would they give us the option of printing the three forms that go to the client together?

Clearly our suggestions go right into the trash so why bother? They should hire users to evaluate the suggestions.